Delivery & returns

Delivery

UK delivery is £3.00 per order. We currently deliver to UK addresses only.

Orders are usually dispatched within 2 - 3 working days. Personalised kits are made to order and dispatched within 5 working days. We send them by Royal Mail, and you’ll get an email when your order is on its way.

Returns

If you change your mind about an item that isn’t personalised, you can cancel within 14 days of receiving it. Please get in touch before sending anything back, and return it unused in its original packaging.

Personalised kits are made especially for you, so they can’t be returned unless they arrive damaged or faulty.

Damaged or faulty items

Plaster is delicate. If anything arrives broken, email us a photo within 14 days and we’ll put it right.